Hotel & Travel Reservation Consultant Jobs

We're looking for our next employee - it could be you!

We're the UK's corporate hotel booking agent renowned for outstanding customer service. Due to significant growth during the last 5 years we’re now recruiting!

We're hiring Reservation Consultants

If you’re bright, enthusiastic, have Customer Service experience and are a great communicator we’d like to meet you!

Benefits

Full training
Great rates of pay
23 Days holiday
Discounted staff rates across all hotels (including 5 star hotels!)
Fun team
Opportunities for career progression

Reporting to
Operations Manager

Job Aim & Main Purpose
To handle incoming enquiries for hotels and travel, within the client specific service level agreements.

Activities

Answer all incoming calls within an agreed ring time
Input enquiries into reservation system capturing all required information
Be aware of all agreed client rates
Complete booking process by reiterating booking with client, emailing hotel and client confirmation
Complete all tasks allocated by line manager
To attend internal training sessions as requested
Maintain a tidy and organised working environment at all times
Maintain a thorough understanding of UK Hotels market and competitor intelligence, in addition to attending Familarisation Trips
To assist with out of hours service
To adhere and comply with company policy

Essential Skills
Customer Service experience / telesales
Sales environment experience
Enthusiastic & a team player
Flexible
Administration, MS Word & Excel

Desirable Experience
Telesales
Hotel Experience
Computer Skills

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Work at the UK's leading B2B Hotel & Travel Agency

Call us today to find out about career oportunties with us...

0845 0945 914

8.30am - 6.00pm today or contact us via

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